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Michael Laniak
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  • Houston, TX
  • United States
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CRM Systems

Wow, thank you Yamini! That article was truly helpful. Its got me swayed to SalesForce.com and after watching the video demos on their site I really love it. We have over 250 contacts so the free Hi…

Tagged: customer, management, crm

Replied Dec. 28, 2009

CRM Systems

Thank you all so much for the input. I like saleforce.com, they seem to have some really resonable monthly rates for small business packages and the capabilities of the application is pretty neat for…

Tagged: customer, management, crm

Replied Dec. 27, 2009

CRM Systems
11 Replies

I am looking into implementing a CRM system besides manual means of old. I know dont laugh please. I've been looking into ACT by Sage and it looked like an awesome answer after watching all there ed…

Tagged: customer, management, crm

Started this discussion. Last reply by Josh Letourneau Feb 6.

 

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Latest Activity

Josh Letourneau replied to Michael Laniak's discussion 'CRM Systems'
Michael, if you're a small business, I imagine you're not as concerned about integrating with the 'back-end'? If so, I would also recommend looking outside of enterprise CRM tools, such as Salesforce.com. Maybe it's just me, but I'd go more "social…
February 6
Jim McKay replied to Michael Laniak's discussion 'CRM Systems'
I was just doing research on CRM as well. I chose FreeCRM as it had the most features that I needed and low cost upgrade paths. Definitely worth a look.
January 23
Damon De La Pena replied to Michael Laniak's discussion 'CRM Systems'
Michael, I am currently using highrise by 37 signals as a way to capture my CRM needs at a low costs. http://highrisehq.com/?source=vector&gclid=COPFhJ3rhJ8CFRAeDQod7mI1NQ
January 1
Michael Laniak replied to Michael Laniak's discussion 'CRM Systems'
Wow, thank you Yamini! That article was truly helpful. Its got me swayed to SalesForce.com and after watching the video demos on their site I really love it. We have over 250 contacts so the free HighriseHQ wont work for what we want to do. The $5…
December 28, 2009
Yamini Kagal replied to Michael Laniak's discussion 'CRM Systems'
I'm a little late to the discussion, but this topic was covered on The New York Times "You're the Boss" blog a few days ago, and I thought it might provide some insight. http://is.gd/5DND8 I've used Salesforce.com for several years, and while it's…
December 27, 2009
Michael Laniak replied to Michael Laniak's discussion 'CRM Systems'
Thank you all so much for the input. I like saleforce.com, they seem to have some really resonable monthly rates for small business packages and the capabilities of the application is pretty neat for helping communicate better with customers. On th…
December 27, 2009
Sau Ching left a comment for Michael Laniak
December 25, 2009
hotdog replied to Michael Laniak's discussion 'CRM Systems'
If you are looking to start low cost (i.e. free) and like the concept of salesforce.com look at Zoho.com and their CRM product among other products they have (similar to google docs). It doesn't have all the plugins and api flexibility of salesforce…
December 24, 2009
Sau Ching replied to Michael Laniak's discussion 'CRM Systems'
Hi Mike, I'm currently managing a CRM project, implementing Salesforce across Asia. Salesforce is great, however it is more suitable for enterprise level as licensing is expensive. You can try exploring SugarCRM (http://www.sugarcrm.com), which has…
December 24, 2009
Mike Voseipka replied to Michael Laniak's discussion 'CRM Systems'
Salesforce.com is a great one, but might be too much for what you need now. Another one that I have used and is really flexible and inexpensive is Filemaker.
December 23, 2009
Clint McGuire replied to Michael Laniak's discussion 'CRM Systems'
Salesforce.com is a popular web based CRM software. http://www.salesforce.com/
December 22, 2009
Sheldon Nesdale replied to Michael Laniak's discussion 'CRM Systems'
I've heard InfusionSoft is pretty awesome, but maybe too high powered and expensive for your requirements. ACT has a very good track record - been around for years, and they work hard to upgrade it every year.
December 20, 2009
Michael Laniak added a discussion
CRM Systems
I am looking into implementing a CRM system besides manual means of old. I know dont laugh please. I've been looking into ACT by Sage and it looked like an awesome answer after watching all there educational/training videos but after reading these…
December 20, 2009
Michael Laniak left a comment for Sau Ching
December 20, 2009
Growing business and sharing entrepreneurial spirits.
December 14, 2009
Michael Laniak is now a member of Personal MBA Community
Welcome Them!
December 13, 2009

Profile Information

What do you do?
IT & Scrap Metal Recycling (Family Business)
What are you most interested in learning?
Entrepreneurship
What do you have to offer the PMBA Community?
Lot of technical (IT) background & expertise.
What do you want to achieve in this community?
Sharing ideas of productivity and growing businesses

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At 10:15am on December 25, 2009, Sau Ching said…
Hi Mike, great to know you. Business is interesting, as it enables me to have a more holistic view of the organisaion. I have been managing projects for a number of years and planned to get PMP certified by mid 2010 as well. I read your introduction and we have so much in common with regards to career path. Looking forward to working with you in the Business Crash Course.
 
 
 

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